Amazon Connect Flows Fundamentals
$49
ENROLL NOWCourse Overview
Amazon Connect flows help companies create, personalize, and automate end-to-end customer and agent self-service experiences across channels. Flows eliminate manual processes while reducing expensive development and operational costs. In this course, you will learn the benefits, typical use cases, and core concepts of flows. You will explore real-world implementation scenarios and identify key considerations to plan secure and cost-effective Amazon Connect flows implementations.
Course FAQs
What are the prerequisites for 'Amazon Connect Flows Fundamentals'?
Prerequisites for this continuing education class are set by Amazon Web Services. Most professional development online classes benefit from some prior knowledge. Please check the provider's page for specific requirements.
Will I receive a certificate for this CE class?
Yes, upon successful completion, Amazon Web Services typically offers a shareable certificate to showcase your new skills and fulfill your continuing education requirements.
How long does this online course take to complete?
Completion times for online continuing education courses vary. The provider's website will have the most accurate estimate of the time commitment needed.
