Customer Support digital transformation with HubSpot
$9.99
ENROLL NOWCourse Overview
In this 1-hour long project-based course, you will learn how to identify the concept of business digital transformation, as well as the different types of business digitization, how to determine the role of customer support in your company and identify the customer support processes, how define Customer Relationship Management (CRM) and interpret the importance of using it in your business context and how to customize your own CRM using the HubSpot CRM tool. It will also give you the know-how of evaluating the alignment between your customer support digital transformation and your existing business strategy. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Course FAQs
What are the prerequisites for 'Customer Support digital transformation with HubSpot'?
Prerequisites for this continuing education class are set by Coursera Project Network. Most professional development online classes benefit from some prior knowledge. Please check the provider's page for specific requirements.
Will I receive a certificate for this CE class?
Yes, upon successful completion, Coursera Project Network typically offers a shareable certificate to showcase your new skills and fulfill your continuing education requirements.
How long does this online course take to complete?
Completion times for online continuing education courses vary. The provider's website will have the most accurate estimate of the time commitment needed.
