Simulation of Call Centre Operations Using R Simmer
$9.99
ENROLL NOWCourse Overview
Introduction To Call Centre Simulation Process Create Statistical Variables Required For Simulation Define Trajectories for Call Centre Departments Define Teams, Resources & Arrivals of Calls Run Call Centre Simulation & Store Results Plot Charts & Interpret Simulation Results
Course FAQs
What are the prerequisites for 'Simulation of Call Centre Operations Using R Simmer'?
Prerequisites for this continuing education class are set by Coursera Project Network. Most professional development online classes benefit from some prior knowledge. Please check the provider's page for specific requirements.
Will I receive a certificate for this CE class?
Yes, upon successful completion, Coursera Project Network typically offers a shareable certificate to showcase your new skills and fulfill your continuing education requirements.
How long does this online course take to complete?
Completion times for online continuing education courses vary. The provider's website will have the most accurate estimate of the time commitment needed.
